Privacy Policy
Effective Date: May 15, 2025
TheHostel.us (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.thehostel.us (the “Site”). Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal and non-personal information through the following means:
Information You Provide
When you submit a form through our website, we collect personally identifiable information (PII), which may include:
- Name
- Email Address
- Phone Number
- Message content
Information Collected Automatically
We use cookies and tracking technologies, including Google Analytics 4 (GA4), Google Ads, and Google Tag Manager, to gather data about your interactions with our website. This includes:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring site URLs
These tools help us understand user behavior and improve our website’s performance and marketing strategies.
Use of Information
We use the collected information to:
- Respond to inquiries submitted through our contact forms
- Improve our website’s functionality and user experience
- Conduct marketing and advertising campaigns via platforms like Google Ads
- Analyze website traffic and performance with Google Analytics 4
We do not sell or rent your personal information to third parties.
Third-Party Services
We do not manage or control the data collected through the external Cloudbeds booking engine, which is hosted on a separate domain. Please refer to Cloudbeds’ privacy policy for details on how your booking-related data is handled.
Data Retention
We retain the personal information you submit through our contact forms only as long as necessary to fulfill your request or comply with legal obligations.
Data Security
We implement reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal data
- Opt out of marketing communications
To make such requests, please contact us.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us.